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How to say “no” to your customers without making them furious

Posted on May 3, 2017 at 6:19am 0 Comments

You cannot generally give your clients all that they need. It is totally impractical (and terrible for your business) to provide a high-end customer support outsourcing services at very low rates just because your client wants. Similarly, you cannot agree on any type of payment installment, or return full charge-backs on your services without exception. You should know how to say “No” to your clients.

Above all, there are situations when things turn out badly. Server crashes. Mistakes…

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