It is important to know about the utility of your products and if they’re benefitting your customers. Right from the time you launch your product until it is available in the market. And to get such information, you need to conduct surveys. But in today’s fast-paced world, you can’t possibly conduct paper and pen surveys. Online Surveys are the way to go.
If you search for Survey Tools
on the internet, you will come across many tools that have made the survey conducting process easy. Survey Monkey, Survey Legend and Survey Rocket are the names that are quite popular. But can they all be integrated with your Sugar/Suite CRM without using plugins? Well, some have that facility and some don’t. But today, we’ll discuss about tools integrable with your Sugar/Suite CRM and how they they can work in your advantage: Customization Freedom
Every business has its own needs. And the surveys should be legible and understandable enough for customers to answer them. The online survey tools enable you to customize the surveys as per your need. Use colors, images, themes and hyperlinks to customize the surveys. You can also decide your theme and display the logo of your company to make it look professional. Utilize Pre-Built Questionnaires
Sometimes, you might not have an idea about how the structure of your survey should be. Or, which questions should go first. To provide you with ideas, the survey tools of today have pre-built questionnaires. These help you to create your surveys much faster. You can also make use of designs, themes and templates that are industry specific.
Improve Response Rates
Paper based surveys have their drawbacks. You need to insist and ensure that your customers fill the surveys and follow up from time to time. But with sugarcrm customer survey software
, you don’t need to spend time and efforts over such tasks. Just create a survey from your Sugar/Suite CRM and send the link to your customers. They can fill the surveys at their convenience and the genuinity is maintained. Get Real-Time Results
Today’s survey tools are intuitive enough to provide survey results in real time. They give precise information about the number of Surveys sent, details about the customers that you’ve sent the surveys to and status reports about survey response in real-time. Such facilities can prove to be of great help in progressing with the business.
A good quality survey tool can also help the admin to search surveys, get survey reports and export these reports in CSV and Grid format. Make the most out of these CRM friendly Survey Tools and rule march ahead with your business!