Magento Merchants are the luckiest ones of the ecommerce lot. Thanks to the provision of Magento Extensions, using which they can change the functionality, look, and feel of their stores with ease. With other platforms, it is difficult to do so. Most of the merchants today attribute 10 to 80% rise in their sales due to the functions that Magento provides.

Now, although we use the words modules and extensions interchangeably, there is a fine line…

To make it happen several companies, today, emphasis their customer experience management efforts around analytical data to gain insight into the real time customer behavior. It has been revealed from studies that 90% of organization decision-makers believe that delivering a good customer experience is vital to their company's success.

You must understand this truth and be always enthusiastic to travel that extra mile for your customers to retain and help them metamorphose into a…

For any business to run smoothly, it is important to conduct research and garner information from potential customers, regulars and consumers. Some of this information is collected before introducing products in the market and some after the products are launched. In any of these scenarios, customer feedback stands of major significance.

Surveys…