Elke Schmitt
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Elke is an English Philologist from Germany with a passion for Online Marketing and Internet trends. She currently works as an online marketing manager for GetApp, the #1 Cloud Business Apps Marketplace. Her motto is : "Your life is what your thoughts make it."

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Elke Schmitt's Blog

Knowing When to Hire a Small Business Accountant

Posted on November 19, 2012 at 5:00am 0 Comments

Now. Yes, this entire article could be that short and sweet. You need to hire a small business accountant, and probably a bookkeeper too, from day one, or even before day one of your business opening. There is only one reason why you might not do that, and that is because you are an accountant. However, even that reason is not a good one when it comes to the fact that it will…


What are the Key Functions that Every CRM App Should Offer?

Posted on November 7, 2012 at 4:30am 0 Comments

Marketing, sales and customer service are the three key functions of any CRM software. Realizing this will make choosing the right CRM app easier because by looking at the three components of CRM software you'll know what needs to be covered. Some CRM software only focuses on one aspect of customer relationship management, like sales, and you want a system that focuses on all three. The only way to apply customer relationship management correctly is to find a system the encompasses all three…


10 Amazing Tips To Improve Your Customer Service [Infographic]

Posted on August 30, 2012 at 10:00am 0 Comments

Providing customer service is something you should do before, during and after a customer or potential customer makes a purchase. By creating a connection with customers and potential customers you will automatically develop a relationship with them that will make purchasing and repeat purchasing more likely.

 Here are ten amazing tips to improve your customer service.

  1.  Anticipate customer needs --  You should know your customer inside and out. Conducting…

The Top CRM Resources for Small Businesses

Posted on August 9, 2012 at 7:00am 1 Comment

Customer Relationship Management is more than just a type of software but it is also a way of caring for customers. It is a business strategy that will reduce costs, increase sales and improve profits  through relationships. By making CRM your most important business strategy you'll see huge improvements quickly. Not only will you increase your profits, but you'll increase customer loyalty, as well as better employee relations too. People like working for companies who are customer centric…


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At 5:46pm on July 16, 2012, Amanda Henson said…

Welcome to the Bonfire, Elke!  Please don't hesitate to let me know if there is anything I can do to help you become successful within the community!


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