Neha Gupta
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  • Amritsar
  • Iceland
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A blog post by Neha Gupta was featured

Business Process Outsourcing: What to expect in 2019

If you had been outsourcing in the past or are planning to start soon, and are somewhat unsure of its future, well you may put all those worries to rest. Outsourcing has survived over the years and will most definitely survive in the future. But to understand what the future holds for the BPO industry, let me first reflect on the past year.2018 in a NutshellLast year has been nothing less than a rollercoaster ride for the BPO industry, all thanks to the technological innovation, the rising…See More
Mar 7
Neha Gupta posted a blog post

Business Process Outsourcing: What to expect in 2019

If you had been outsourcing in the past or are planning to start soon, and are somewhat unsure of its future, well you may put all those worries to rest. Outsourcing has survived over the years and will most definitely survive in the future. But to understand what the future holds for the BPO industry, let me first reflect on the past year.2018 in a NutshellLast year has been nothing less than a rollercoaster ride for the BPO industry, all thanks to the technological innovation, the rising…See More
Mar 7
A blog post by Neha Gupta was featured

Why You Need Empathy in Your Customer Service Team

Empathy should not be confused with sympathy which is the recognition of other person’s problem, even showing concern but remain entirely unaffected from within. Empathy is connecting with others on an emotional level. Wikipedia defines Empathy as the capacity to feel or understand what the other person is experiencing from…See More
Jan 30, 2018
Neha Gupta posted a blog post

Why You Need Empathy in Your Customer Service Team

Empathy should not be confused with sympathy which is the recognition of other person’s problem, even showing concern but remain entirely unaffected from within. Empathy is connecting with others on an emotional level. Wikipedia defines Empathy as the capacity to feel or understand what the other person is experiencing from…See More
Jan 30, 2018
Neha Gupta updated their profile
Jan 30, 2018
Neha Gupta is now a member of Small Business Bonfire
Jan 30, 2018

Profile Information

Business Name
Octopus Tech Solutions
Website URL
http://theoctopustech.com
Blog URL
http://theoctopustech.com/blog/
Twitter URL
https://twitter.com/TechOctopus
Facebook URL
https://www.facebook.com/octopustech
Google+ URL
https://plus.google.com/u/0/112119464490734215604
LinkedIn URL
https://www.linkedin.com/company/octopus-tech-solutions-pvt-ltd
Short Bio
Neha Gupta is an experienced professional in the field of Call Center Services. She is currently working in Octopus Tech Solutions, an outsourcing company helping startups to achieve their business goals

Neha Gupta's Blog

Business Process Outsourcing: What to expect in 2019

Posted on March 6, 2019 at 2:45am 0 Comments

If you had been outsourcing in the past or are planning to start soon, and are somewhat unsure of its future, well you may put all those worries to rest. Outsourcing has survived over the years and will most definitely survive in the future. But to understand what the future holds for the BPO industry, let me first reflect on the past year.

2018 in a Nutshell

Last year has…

Continue

Why You Need Empathy in Your Customer Service Team

Posted on January 30, 2018 at 5:32am 0 Comments

Empathy should not be confused with sympathy which is the recognition of other person’s problem, even showing concern but remain entirely unaffected from within. Empathy is connecting with others on an emotional level. Wikipedia defines Empathy as the capacity to feel or understand what the…

Continue

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