As a small business owner, you already know that superior customer service is the key to customer retention and growth. Times are changing though, as consumers increasingly use social media to communicate with businesses. This means responding quickly and efficiently to customers offline AND…Continue
Failure is a necessary part of growing your business and it's going to happen anyway. So just be ready to pick yourself up, learn from it and move on. If you're lucky, you'll learn exactly what you need to the succeed next time.
Instagram is a powerful branding tool and highly effective for user engagement. So, use its strengths to your benefit! Establish a strong brand presence and build a community around it. Focus on who you'd like to engage with rather than sell to and you'll be on your way to building a strong…Continue