2012. It's a year where social media is coming into it's own and a year where, more than ever, the future of your business is in the hands of your customers. Customers have a voice online and are demanding transparency, information and delivered superior service.
With this in mind the days of a static site are over. Your website today is the hub which pulls in all information on the web about you and/or your company. Your website content should constantly be changing as your…Continue
Added by Justine Parsons on August 24, 2012 at 1:30am — No Comments
When you think of "opening day" you usually think about sporting events. Opening day is usually one of the most anticipated days in sports, so people bring their families and friends and pack the stadium. What many people do not realize, however, is that getting these people interested took time. The team had to win, they had to advertise, and they had to create a solid…Continue
Added by Amanda DiSilvestro on August 21, 2012 at 10:30pm — No Comments
Having a coffee this afternoon the the deck with the iPad on my lap (a quick catch-up with social media activities) I had a moment! You know, one of those moments where you wished the undo button worked in real life.
In checking my LinkedIn profile views I saw a connection from another platform whose opinion I value and quickly pressed connect. Argh…Continue
Added by Justine Parsons on August 15, 2012 at 5:08am — No Comments
Making a mistake sucks, doesn’t it. You didn’t want or intend it and it hurts. Sometimes it’s hard to bounce back and regain your confidence. But it can be done. Gabby Douglas and the women’s gymnastics team comes to mind. It’s about what you do after failing that makes you great. So let me share my secret for crawling back up when I slip on the climb to success.
Did you ever notice that the toughest questions to answer are also the…Continue
Added by Dina Eisenberg on August 9, 2012 at 2:25pm — No Comments
Customer Relationship Management is more than just a type of software but it is also a way of caring for customers. It is a business strategy that will reduce costs, increase sales and improve profits through relationships. By making CRM your most important business strategy you'll see huge improvements quickly. Not only will you increase your profits, but you'll increase customer loyalty, as well as better employee relations too. People like working for companies who are customer centric…Continue
In the not so distant past, it was hard for a small business to compete with large corporations due to the lack of access they had to effective software such as, project management software, collaborative software, accounting software, sales force automation software, and large storage solutions. But, today, a small business has access to all of this software and more, due to…Continue
It's so simple to provide good customer service and make customers not just happy, but thrilled.
The best advertisement for your company is a fan base of happy clients who sing your praises.
As a modern business owner, there is no reason you can't make this come true. There are so
many different cloud-based applications available for you to use to ramp up your customer
Added by Elke Schmitt on July 30, 2012 at 7:00am — No Comments
Ever since I stumbled across this little skill called SEO, I witnessed the growth of the Internet from a side most still have no clue about. I was also able to expand my knowledge beyond just an SEO and step into the world of Internet Marketing. A whole different ball game that my SEO skills meshed with well. Upon arriving to the dance, I began to notice the change from traditional marketing channels used to inform the masses. A new age of marketing now placed businesses at the fingertips of…Continue
Added by Alexander Robinson III on July 23, 2012 at 10:00pm — No Comments
Worry that clients will reject or leave them after hearing the price was the number one concern of service entrepreneurs in a recent study conducted by SpeakupPowerfully.com. There are a lot of scared business owners out there who’d rather not hear the answer when they say their price. You told me you worry about being seen as:
That bugs me. A lot. Because you can’t run…Continue
Basic Economic Principle: Only a fool replaces short-term debt with long-term debt.
Wow, that's quite a harsh statement, but a statement that will stick in your mind when the financial pressure is so high and there just doesn't seem to be a way out.
Consolidating your debt into your mortgage loan just seems to make so much sense when you're under pressure to pay the bills, but is this a wise…
Added by Morne Lubbe on July 11, 2012 at 8:30am — No Comments
For me, the hardest part of business is the fear of a lost opportunity. My trigger to start new projects and create…Continue
Added by Crystal Shuller on July 9, 2012 at 10:00pm — No Comments
1. Make Regular Posts – It may seem so obvious, but making daily posts to your Facebook account is often neglected due to time restraints or a perceived lack of good information to…Continue
Added by superiorbms on July 9, 2012 at 6:00pm — No Comments
How valuable is your time to you? Should you do your own bookkeeping or have a professional outside of your company handle this task? Whether you are a sole proprietor, small business owner or just starting your exciting journey of entrepreneurship, at some point, you will have to make this decision.
Managing your business finances can become a full time job in and of itself. With many businesses failing in the first five years due to mismanaged finances, this decision is worth…Continue
If I had the money I'd ...travel more, give my kids a better lifestyle, enjoy life more. How many times have you said something like that to yourself? Plenty huh. Me, too.
Entrepreneurs are a scrappy bunch, which is why I love you so much. We are used to bootstrapping to make our businesses run. You wish you made more money. You try hard to make more. Longer hours. More marketing, even though you're not sure it's working. You get used to just scraping by for so long…Continue
Added by Dina Eisenberg on July 5, 2012 at 3:30pm — No Comments
How do you keep track of your business contacts....excel, paper files, a word document, your email or smart phone’s contact list or perhaps a good old-fashioned rolodex? These all serve a purpose, but if you’re not using a dedicated CRM (Customer Relationship Management) system, you’re missing out on a world of benefits designed to create stronger business…
Be sure to tune in tomorrow night at 8pm EST to "Business Matters - Where Your Small Business Matters" (www.blogtalkradio.com/grandmassecrets). Our last show before the summer haitus, we finish this series about using blogs and social media to grow our businesses.
Tonight we re-welcome Amy Kover. As a recovering journalist, she began a blog entitled "Cooking With Jeanne" about how a box of recipes her mother gave her shortly…Continue
Added by Regina McRae on June 26, 2012 at 7:44pm — No Comments
I bet, I'm not alone.
Building an online business is WORK! I love it though (well, most of the time).
I stated this en-devour in August of 2011. I searched for months, for the right nitch, the right fit, and the right host.
After much research, trial and error, and nearly giving up- I found a company called SBI (Site-Built-It).
I never imagined I would be building an entire website! But, here I am! I've learned much more than I bargained for (that's not a bad…Continue
Added by Angie Fisher on June 23, 2012 at 11:00pm — No Comments
Disorganization is one of the biggest time and profit killers for small business owners, and if you’re anything like me, you’ve spent hours trying to find the right web-based tool to solve your task management woes.
But rest assured that there are programs out there to help you stay on track and manage your tasks. The following 5 Apps are web-based, giving you the added benefit of being able to access them on any device wherever you have a wifi or data connection.
This is the second hardest conversation for entrepreneurs and business owners to master. Right after explaining what you actually do, which can be challenging if you're a professional adviser or coach, is....drum roll.....saying your price to your customer.
Raise your hand right now if you've mumbled, stuttered or uhmmm your way through the question: so what do you charge?
Go ahead, no one can see you. Almost every mentoring…Continue
Added by Dina Eisenberg on June 17, 2012 at 3:56pm — No Comments
Small business owners hate paying exorbitant credit card fees charged by merchant processing companies. They feel that they are between rock and a hard place when it comes to accepting credit cards. Refuse to accept them and they will lose customers. Accept them and they will lose money to those processors. No wonder Visa and Master Card companies are raking in billions of dollars in profit, while small business owners are hurting.
Is there anything small businesses can do to…Continue
Added by Harry Vaishnav on June 13, 2012 at 10:00pm — No Comments