All Blog Posts (4,015)

PowerPoint presentations for the busy manager

Powerpoint presentations can be amazing, if you have the time.  With multimedia you can turn your tired presentation into a YouTube sensation or save directly to Sharepoint as I have done with the presentations below.

I receive a lot of content heavy, unformatted slides which, with a bit of time can be turned into stunning, professional looking presentations guaranteed to keep the audience awake and engaged.  Often I receive a…


Added by Justine Parsons on September 5, 2012 at 5:30am — 1 Comment

10 Amazing Tips To Improve Your Customer Service [Infographic]

Providing customer service is something you should do before, during and after a customer or potential customer makes a purchase. By creating a connection with customers and potential customers you will automatically develop a relationship with them that will make purchasing and repeat purchasing more likely.

 Here are ten amazing tips to improve your customer service.

  1.  Anticipate customer needs --  You should know your customer inside and out. Conducting…

Added by Elke Schmitt on August 30, 2012 at 10:00am — No Comments

Does Your Website Pass The Test?

2012.  It's a year where social media is coming into it's own and a year where, more than ever, the future of your business is in the hands of your customers.  Customers have a voice online and are demanding transparency, information and delivered superior service.

With this in mind the days of a static site are over.  Your website today is the hub which pulls in all information on the web about you and/or your company.  Your website content should constantly be changing as your…


Added by Justine Parsons on August 24, 2012 at 1:30am — No Comments

How to Grab Customers Before Opening Day

When you think of "opening day" you usually think about sporting events. Opening day is usually one of the most anticipated days in sports, so people bring their families and friends and pack the stadium. What many people do not realize, however, is that getting these people interested took time. The team had to win, they had to advertise, and they had to create a solid…


Added by Amanda DiSilvestro on August 21, 2012 at 10:30pm — No Comments

How To Create A Great Impression With LinkedIn Invites

Having a coffee this afternoon the the deck with the iPad on my lap (a quick catch-up with social media activities) I had a moment!  You know, one of those moments where you wished the undo button worked in real life.

How To Create A Great Impression With LinkedIn Invites

In checking my LinkedIn profile views I saw a connection from another platform whose opinion I value and quickly pressed connect.  Argh…


Added by Justine Parsons on August 15, 2012 at 5:08am — No Comments

Rebalance: How to Bounce Back!

Making a mistake sucks, doesn’t it.  You didn’t want or intend it and it hurts. Sometimes it’s hard to bounce back and regain your confidence.  But it can be done.  Gabby Douglas and the women’s gymnastics team comes to mind.  It’s about what you do after failing that makes you great.  So let me share my secret for crawling back up when I slip on the climb to success.

How To Rebalance after a Mistake

Did you ever notice that the toughest questions to answer are also the…


Added by Dina Eisenberg on August 9, 2012 at 2:25pm — No Comments

The Top CRM Resources for Small Businesses

Customer Relationship Management is more than just a type of software but it is also a way of caring for customers. It is a business strategy that will reduce costs, increase sales and improve profits  through relationships. By making CRM your most important business strategy you'll see huge improvements quickly. Not only will you increase your profits, but you'll increase customer loyalty, as well as better employee relations too. People like working for companies who are customer centric…


Added by Elke Schmitt on August 9, 2012 at 7:00am — 1 Comment

Cloud Computing is a Game Changer for Small Business

In the not so distant past, it was hard for a small business to compete with large corporations due to the lack of access they had to effective software such as, project management software, collaborative software, accounting software, sales force automation software, and large storage solutions. But, today, a small business has access to all of this software and more, due to…


Added by Elke Schmitt on August 8, 2012 at 8:30am — 2 Comments

Why It Is So Easy To Make Your Customers Happy

It's so simple to provide good customer service and make customers not just happy, but thrilled.

The best advertisement for your company is a fan base of happy clients who sing your praises.

As a modern business owner, there is no reason you can't make this come true. There are so

many different cloud-based applications available for you to use to ramp up your customer



Added by Elke Schmitt on July 30, 2012 at 7:00am — No Comments

Why Marketing and Branding can Make or Break any Business

Ever since I stumbled across this little skill called SEO, I witnessed the growth of the Internet from a side most still have no clue about. I was also able to expand my knowledge beyond just an SEO and step into the world of Internet Marketing. A whole different ball game that my SEO skills meshed with well. Upon arriving to the dance, I began to notice the change from traditional marketing channels used to inform the masses. A new age of marketing now placed businesses at the fingertips of…


Added by Alexander Robinson III on July 23, 2012 at 10:00pm — No Comments

Does this Price Make Me Look Greedy?

Worry that clients will reject or leave them after hearing the price was the number one concern of service entrepreneurs in a recent study conducted by There are a lot of scared business owners out there who’d rather not hear the answer when they say their price. You told me you worry about being seen as:

  • greedy
  • aggressive
  • not worthy
  • a fraud

That bugs me. A lot. Because you can’t run…


Added by Dina Eisenberg on July 23, 2012 at 4:00pm — 2 Comments

Replacing Short-Term Debt with Long-Term Debt

Basic Economic Principle: Only a fool replaces short-term debt with long-term debt.

Wow, that's quite a harsh statement, but a statement that will stick in your mind when the financial pressure is so high and there just doesn't seem to be a way out.

Consolidating your debt into your mortgage loan just seems to make so much sense when you're under pressure to pay the bills, but is this a wise…


Added by Morne Lubbe on July 11, 2012 at 8:30am — No Comments

Return on Emotion, Return on Stress

This was originally posted at & written by Allan Branch, Co-owner of LessEverything

For me, the hardest part of business is the fear of a lost opportunity. My trigger to start new projects and create…


Added by Crystal Shuller on July 9, 2012 at 10:00pm — No Comments

5 Tips To Maximize Your Facebook Marketing Efforts

If you are working on building your Facebook audience and generating more engagement on your Facebook page, then these simple tips will help you to maximize your results.

1. Make Regular Posts – It may seem so obvious, but making daily posts to your Facebook account is often neglected due to time restraints or a perceived lack of good information to…


Added by superiorbms on July 9, 2012 at 6:00pm — No Comments

Should You Do Your Own Bookkeeping?

How valuable is your time to you? Should you do your own bookkeeping or have a professional outside of your company handle this task? Whether you are a sole proprietor, small business owner or just starting your exciting journey of entrepreneurship, at some point, you will have to make this decision.

Managing your business finances can become a full time job in and of itself. With many businesses failing in the first five years due to mismanaged finances, this decision is worth…


Added by CrunchSum on July 6, 2012 at 2:30am — 2 Comments

If I Had More Money, I'd...

If I had the money I'd more, give my kids a better lifestyle, enjoy life more.  How many times have you said something like that to yourself?  Plenty huh.  Me, too.

Entrepreneurs are a scrappy bunch, which is why I love you so much.  We are used to bootstrapping to make our businesses run.  You wish you made more money.  You try hard to make more.  Longer hours.  More marketing, even though you're not sure it's working.  You get used to just scraping by for so long…


Added by Dina Eisenberg on July 5, 2012 at 3:30pm — No Comments

How to Manage Your Contacts for Outstanding Business Success

How do you keep track of your business contacts....excel, paper files, a word document, your email or smart phone’s contact list or perhaps a good old-fashioned rolodex? These all serve a purpose, but if you’re not using a dedicated CRM (Customer Relationship Management) system, you’re missing out on a world of benefits designed to create stronger business…


Added by Carol M. Aldridge on July 3, 2012 at 9:30am — 3 Comments

Harnessing the Power of the Internet

Be sure to tune in tomorrow night at 8pm EST to "Business Matters - Where Your Small Business Matters" ( Our last show before the summer haitus, we finish this series about using blogs and social media to grow our businesses.

Tonight we re-welcome Amy Kover.  As a recovering journalist, she began a blog entitled "Cooking With Jeanne" about how a box of recipes her mother gave her shortly…


Added by Regina McRae on June 26, 2012 at 7:44pm — No Comments

Online Business can be overwhelming!

I bet, I'm not alone.

Building an online business is WORK!  I love it though (well, most of the time).

I stated this en-devour in August of 2011.  I searched for months, for the right nitch, the right fit, and the right host.

After much research, trial and error, and nearly giving up- I found a company called SBI (Site-Built-It).

I never imagined I would be building an entire website!  But, here I am!  I've learned much more than I bargained for (that's not a bad…


Added by Angie Fisher on June 23, 2012 at 11:00pm — No Comments

5 Web-based Apps to Help You Conquer Your To-Do List

Disorganization is one of the biggest time and profit killers for small business owners, and if you’re anything like me, you’ve spent hours trying to find the right web-based tool to solve your task management woes.

But rest assured that there are programs out there to help you stay on track and manage your tasks.  The following 5 Apps are web-based, giving you the added benefit of being able to access them on any device wherever you have a wifi or data connection.



Added by Kate Rose on June 20, 2012 at 4:30pm — 1 Comment

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