Formal training shows numerous things. It is basic that those things give quality incentive to our lives. The strategic side of formal training is chaotic, no doubt. Great instructing personnel is hard to dropped by and along these lines schools are frequently understaffed. Understudies are not constantly given much decision about specific classes or class hours. Aside from this, they have no implication of their participation level and this regularly impacts their graduation. The…Continue
Added by Maulik Shah on August 14, 2019 at 7:27am — No Comments
Customers don’t like customer care services. Businesses don’t like losing customers. Here’s a solution for businesses to retain their customers without investing a lot.
The key to catering to your customers is putting yourself in their shoes. You are a customer of a lot of products and services and if you are critical about the service you get, you should be just as critical about the service you provide.
Traditional help desks have gone out of trend and function. Call…
Added by Maulik Shah on August 8, 2019 at 6:13am — No Comments
Added by Maulik Shah on July 31, 2019 at 6:52am — No Comments
Added by Maulik Shah on July 23, 2019 at 7:30am — No Comments
Put yourself in the shoes of a customer. Have you tweeted out to the company when you experienced bad service? Have you told about the bad experience to anyone who would listen? Lastly, have you ever gone back to that business? Now think about all the reasons why you were not satisfied with a product or service.
Was it because the product was faulty? Was it because it didn't deliver ahead of time as things usually do? Or was it because you think you deserve a better experience for the…
Added by Maulik Shah on July 23, 2019 at 3:26am — No Comments
The most important part of customer support is to provide all the information whenever a customer needs it. The definition of customer support has evolved over time, and it is no longer limited to traditional ideas of service and product industries. It has evolved to a great extent in all kinds of business, that are traditionally not associated with the word ‘business’, like the education industry or banking industry.…Continue
Added by Maulik Shah on July 9, 2019 at 12:37am — No Comments
You have all heard that the client is always right. It means that you have to take care of every interaction with your client, regardless of whether that interaction is via phone calls, your website, email, or in person. If your primary interaction is frictionless, you are more likely to retain them.
These methods of interaction are also slowly getting old. Businesses…Continue
Added by Maulik Shah on July 6, 2019 at 3:00am — No Comments
Managing vendors successfully is the key to success for any business. In this article, we will explore what supplier management and its benefits and the best practices for the same.
In simple words, supplier management is maintaining healthy and productive…Continue
Added by Maulik Shah on July 4, 2019 at 1:27am — No Comments
Web portals work as a gateway. Where this gateway leads, depends on the purpose you want to fulfill.
Imagine an apartment building. A lot of people live there. It is a public area but each house in that apartment is private. You can only enter a house if you have a key to it.…Continue
Added by Maulik Shah on June 26, 2019 at 1:30am — No Comments
First, we need to understand the concept of a partnership program. It’s a business strategy adopted by vendors and business owners in order to create an additional source of income by partnering with each other or more vendors, business consultants, etc. to promote their products or services.
The way your partnership program works depends entirely on your…Continue
Added by Maulik Shah on June 21, 2019 at 2:46am — No Comments
When you Google ‘What is a portal?’, it says that it’s a gateway or a door. But it also says that it’s a website or a webpage providing access to other sites.
In other words, it gives a limited amount of access to a specific group of people. The extent and type of access varies from industry to industry.…Continue
Added by Maulik Shah on June 15, 2019 at 2:00am — No Comments
For any business, their customers are their top priority. Making sure they get the right information at the right time to convert them into customers is very important. This generally means some of your staff will constantly have to work on client management, doing tasks that are mostly repetitive.…Continue
Added by Maulik Shah on June 3, 2019 at 6:30am — No Comments
If you are in the business of ecommerce in any capacity, then you probably know that it is important to give access of your CRM to your customers, so that they can manage their wish list, orders, payments, as well as refunds…Continue
Added by Maulik Shah on May 31, 2019 at 2:48am — No Comments
What determines the future of your business is the first interaction you have with your client. Either it be via phone, your website, customer portal or in person. If your first interaction with your client is a pleasant one, you are more likely to retain…Continue
The way an e-commerce business chooses and handles its vendors determines their overall success. In this blog, we are going to take a deeper look into how vendor management can make or break your e-commerce business.…Continue
Added by Maulik Shah on May 22, 2019 at 2:53am — No Comments
Let’s first clear the concept of Partnership Program: It’s usually a business strategy adopted by vendors and business owners where they…Continue
Added by Maulik Shah on May 15, 2019 at 3:00am — No Comments
‘Self-service’. The phrase itself means to serve yourself or to help yourself. That’s where the idea of a customer portal comes from. If you are a business that wants to provide 24*7 customer support without extending working hours or without hiring more support executives, then this is the tool you are looking…Continue
Added by Maulik Shah on May 2, 2019 at 6:25am — No Comments
Added by Maulik Shah on April 24, 2019 at 2:50am — No Comments
Added by Maulik Shah on April 17, 2019 at 5:47am — No Comments
Added by Maulik Shah on April 13, 2019 at 5:47am — No Comments