At present, taxi is one of the most important parts of the transportation system and nearly more than half of the population depend on this mode for their day-to-day transportation. With this increase in people using the taxi as their preferred mode, the demand for taxi service and taxi app development has increased too.
Looking at the successful taxi booking services like Uber and Ola, most of the taxi businesses are going for developing their own app to provide the best services to their users and attract new ones to their business.
Taxi services have changed the way people used to get a taxi. Stopping a taxi by waving down on the streets is not what anyone prefers. People always want an ease-to-book experience, lower fare, and digital payment options. And taxi booking apps provide all these benefits to them.
It can be stated that with the rise in taxi booking apps, users can book a taxi in an efficient manner. They can even track the taxi with map and GPS integration.
Now, anyone can have this smart service within a few, simple clicks. Moreover, there is a wide range of payment options available in the app such as credit card, debit card, in-app wallet, or popular wallet integration.
A taxi booking app is beneficial for both passengers and drivers, and both of them can save a significant amount of time. It’s a win-win situation for everyone.
Below given some of the major features of a taxi booking app.
Routing and Gps Tracking:
GPS tracking is one of the most significant features of taxi booking app development. You can locate your drivers and keep the record of their arrival time. With Maps, drivers and users also know each other’s location, avoid any confusion regarding pick up and dropping point. GPS can help you in easy positioning.
You should allow drivers as well as users an easy registration process with Google or social media platforms, such as Facebook. You can ask your app developing partner to embed this feature in your taxi booking apps for both driver and user, so you don’t need to check the entries manually.
Payment Gateway Integration
For making payments, users must have more than one option. It should be up to them whether they want to go cashless or make payment by cash. In case, they prefer going cashless, there should be an option to add credit or debit details in the app. So every time, they made a ride, the fare will be deducted automatically. This is one of the mandatory functions that you should add in your app for easy, seamless integration.
Drivers and users should be able to give ratings and reviews to each other. It makes tracking activities easier. Also, you can rectify the problems with customer satisfaction.
There must be a well-maintained driver’s profile in the app. It should include driver’s photo, contact details, and driver’s license. The photo will help users identify the driver before entering the cab.
Web App and Pickup Suggestion
You should allow customers to book cabs from the mobile web along with booking from the app. Along with that, passengers get smart suggestions to choose faster pickup points near them.
Operational Zone Setup
You can set your region of operations to receive and dispatch requests accordingly.
Calendar Integration and Physical Meters Support
Passengers can opt-in to share their calendar events for destination suggestions. You can provide meter based fare calculation to meet government compliance.
Fare Estimates and SOS Button
Customers can get approximate fares by providing their destination. And can quickly call to get a help with the built-in emergency button.
As the majority of the people have smartphones, they use multiple apps for their daily activities. Hence, it’s wise to go with white label taxi app development for your business and work with experienced taxi app developers. It would improve your customer relationship and increase your sales and ROI.
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