The world has evolved into a global village and people constantly need to interact with each other belonging to different parts of the world. The organizations working in various fields have employees scattered in various different locations and in order to carry out daily work related activities telephonic conversations are necessary. Telephonic conversations ensure that people can interact over long distances without any difficulty and even multiple people can carry out meetings and discussions from various locations through conference calls.
The vital factor which ensures that the telephonic conversations are carried out efficiently and effectively is a nice pair of headsets. The headsets having a comfortable and sophisticated design and high quality features play a very important role in assuring smooth conversations. Professionals working in a call center or an office where high call volume is part of the daily work responsibilities a good quality durable headsets with user friendly controls is a huge advantage and ensure enhanced productivity. In order to ensure crystal clear conversations and seamless transference of information from one location to other headsets must be chosen based on their performance and specification which make it easier for employees to interact and do their work accurately.
The headsets are available in a variety of types including corded, wireless, Bluetooth headsets etc. and the users working in an office environment can chose any of these types depending on their requirements. The vital factor which is considered while buying office headsets is the audio quality which must be high definition and must not be affected by connecting a large number of headsets in the same work place or other factors like wife signals or incoming calls etc. Another important factor which must be considered while choosing headsets for a professional is the level of isolation it provides and its noise cancelling properties. Other factors include comfort level, battery time in case of wireless headsets, connectivity, compatibility, etc.
In order to ensure that the communications carried out in crowded office environments, call centers or stock exchange buildings are interruption free and the caller can listen to the person calling clearly noise cancelling headsets were introduced in the market. The first ever noise cancelling headsets was made available for people commercially in 1989 by Bose industries. The mastermind behind the idea of inventing of noise cancelling headsets was by Dr. Amar Bose the founder of Bose Corporation. The idea came to his mind during his flight from USA to Switzerland in 1978 when he was constantly disturbed by the noise of plane engines and other background noises while listening to music during the flight. After then he formed a Noise Reduction Technology group which worked hard and was successfully in inventing a noise canceling headset eleven years later. The introduction of noise canceling technology was a huge step forward in headset industry and has proven to be extremely useful for a wide range of users.
The noise cancelling headsets work on the further mentioned technology. Multiple numbers of tiny microphones is embedded into the headsets which are responsible for listening to the ambient sounds present in the outside world. Then the electronics present inside the headsets are responsible for generating a sound wave that is 180 degrees out of phase as compared to the sounds present in the environment and these sounds are literally canceled out resulting in a sound wave which contains the desired sound only. The extra electronics and multiple microphones in these headsets are responsible for draining out the battery of such headsets quickly so these headsets must be well equipped with a good battery time. Users using these headsets must carry extra batteries or the charging cable along with them in order to recharge battery in case it runs out.
Benefits of noise cancelling headsets
The noise cancelling headsets are remarkably beneficial for all user types including professionals , students ,travelers etc.The advance noise cancelling technology of these headsets makes them feasible to be used in environment where a lot of background noises exist.In a professional environment including a call center , a customer care center , a stock exchange canter or any other professional environment where it is part of the daily routine to handle a large volume of calls these headsets are ideal for use as these headsets don’t allow the outside noises affect the working of the employees.
Noise canceling headsets with their extra ordinary features and efficient working are also responsible for decreasing the phone bill of the company by ensuring disruption free communications. As the communication carried out through such headsets remain unaffected by the environmental factors the users are able to deliver information effectively and no important information is missed or ignored.The clarity and comfort of the conversation is responsible for reducing call time as the high quality audio and smooth transference information doesn’t require the users to repeat their statements again and again.This factor also enhances the productivity of the employees as maximum interaction is carried out via phonic conversations now-a-days and if these conversations are delivered effectively and efficiently then the tasks at hand are carried on smoothly which as a result improves the quality of work.
The noise cancelling headsets also enable the callers to listen to the conversations clearly and enhancing their performance. Even for call center agents its vitally important to be able to listen to the queries and concerns of the users clearly so that they can address their issues and help them instantly. And this goal can be achieved if he calls remain uninterrupted by any disturbances caused by the noise backgrounds or other factors.
As the benefits of noise canceling headsets are numerous and users are highly recommended to use noise canceling headsets in order to work efficiently in their work places. The top noise cancelling headsets are listed below:
Philips Fidelio NC1
Bose QuietComfort 35
Bose QuietComfort 25
Plantronics BackBeat Pro 2
Sennheiser Momentum 2.0 Wireless
Bose QuietControl 30
Samsung Level On Pro
Sennheiser PXC 550
Sony H.ear On MDR-100ABN