Technology has influenced the lives of people on a massive scale. Everyone interacts with it in their day to day lives as if it were human and in a way it is now impossible to get separated with technology from us. A simple example is of smartphones. One just can’t live without them, can they? It is the first thing everyone wishes good morning to by going through the updates, be it social media or emails! Also, there has been an explosion of smartphone applications which are just too irresistible! These smart apps help them order food, shop for clothes, book airline tickets and more just at the touch of a button thus making everyone’s lives quite simple.
Similarly, the recent developments in the rental taxi service business arena have made it essential for the business owners to possess a reliable mobile taxi driver app so that the taxi operations are carried out smoothly and efficiently for both the customer as well as the business. Thus, it is crucial that the app performs optimally at all times to provide a great service to the customers. However, for it to perform well, the app requires a solid backend support and thus the development of this mobile app with the right features becomes a pivotal factor in deciding the taxi business’s success.
These are certain technological aspects regarding the suitable development of a taxi booking application which must definitely be a concern:
It is all-important for the taxi owners to exercise control over their business at all times and thus having a centralized and a compact server system would be beneficial in doing so. This server system will help in providing the right data so that the owners can manage their customers, their drivers, cabs and efficiently process all requests.
The system will also help them in managing the site settings, mail settings and other social media site settings. The best part of this compact server system is that it is completely user-friendly in nature so that there are no difficulties encountered in accessing or understanding the information. It will also help to prevent any failure of service and thus keep their customers delighted.
In a taxi business, one important factor determining the smooth functioning of the service is the presence of a dynamic geolocation system which will cater to the needs of location- based mapping of the customers and drivers. Thus for tracking purposes, the GPS service of Google Maps can be incorporated to power the app.
The major highlight of using an efficient GPS facility like Google Maps is that it suggests the best and the shortest possible route to the customers as they navigate towards their destination. This, in turn, helps in serving the customer with optimal ride fares thus providing the benefit of providing them with great value.
Another important factor of using this navigation system is that the drivers and customers can locate themselves on the maps and thus can track each other easily without any trouble. Thus, it will help in saving valuable time of both the customers and the drivers and business would be talked about its speedy service!
A Push Notification system is an important and a quick tool for communicating with the customers. Customers can get notified regarding various elements of their ride like ride request accepted/declined, arrival and wait for drivers, start and end of ride, payment notifications along with greetings. Offers can also be sent to the customers like discounts and others by the help of this push notification system.
So till now a driver has located and picked up the customer and also dropped them. But now comes another important stage in the service that is the payment stage. It is very important to have an accurate and secure payment system in place to assure the customer that he is trusting the right service for his needs.
With this system, the customers would receive an accurate invoice at the end of their ride with all details regarding the trip and how their ride was charged depending on the situation. Also, integrating this system with various payment gateways like Paytm, Airtel Money and others can eliminate the need of paying by cash thus reducing the customers’ worries.
If the above mentioned features are integrated into an app during the development stage then it would give the taxi businesses a head start and thus give them an edge over the competitors. There are various solutions that are available which would bear this load of the development process so that one can focus on their business and take care of how to manage taxi business.